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Billing

The Billing module provides you with billing details related to your account. This includes regular and IVR billing, and their respective reports.

Table of Contents

  • Billing Statements
  • IVR Billing
Feature
Description
Active Merchant
Select the merchant in the drop-down to view the associated merchant transaction
Language
Select the preferred language in the drop-down
Full screen button
Select to view dashboard in full screen
Select to minimize the menu bar
Search
Enter the entity to display the transaction data based on the search
Change the color of the widget
-
Collapse the widget. Click again to expand the widget
 View the widget in new page
Search
Enter the required entity to fetch the associated transaction details. The entity can be Merchant Code, Name, MID, Period Start Date, Period End Date, Total Amount.
Copy
Copy the transaction details in clipboard. The steps to copy the transaction are:
  • Click the copy button
  • The Copy to clipboard dialog box pops up
  • Press ctrl or + C to copy the table data to your system clipboard
  • Click the dialog box or press escape to close the dialog box
Excel
Download the transaction data in excel format
PDF
Download the transaction data in PDF format
Print
Print the transaction data
 
Select to display the number of transaction per page. The valid values are 5, 10, 15, 25, 50, 100. 

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Billing Statements - Search

Billing statements keep you up to date about bills paid by your account over specific period of time.  

Billing Search

Figure 1: Billing Statements - Search
 
Field
Description
Date Range

 

  • Click the calendar widget and select the From date of the billing statement.
  • Click the calendar widget and select the To date of the billing statement.
Search
Click the Search button to display the billing details pertaining to specific period selected in the Date Range.

Billing Statements

Billing Statements displays the transaction details based on search.

Billing Statement
Figure 2: Billing Statements.
 
Field Description
Merchant Code Displays the merchant code
Name Displays the name of the merchant
MID  
Period Start Date Displays the billing statement start date
Period End Date Displays the billing statement end date
Total Amount Displays the total amount

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Billing / IVR Billing - Filters

Figure 3: IVR Billing - Filters.
 
Field
Description
Month Range
  • Select the From month in the calendar widget
  • Select the To month in the calendar widget
Filter
Click the Filter button to filter the IVR billing details based on month
Export Reports
Click the Export Reports button. The options available are:
  • Export all to Excel
  • Export Selected to Excel
  • Export all to PDF
  • Export Selected to PDF

IVR Billing 

IVR Billing displays the transaction details related to IVR activities.

IVR billing

Figure 4: IVR Billing.

Field  Description
Search Enter the entity to display the details based on search
 
Click the + icon to reveal the billing details pertaining to each period.
Site ID Displays the site ID
Total Amount in Dollars to Bill Displays the total amount in dollars
Total Amount of Call Minutes Displays the total amount of call minutes
Total Calls # Displays the number of calls made
Total Transfer Minutes Displays the total transfer minutes
Total $ Amount of Transfer call  Displays the total $ amount of transfer call
Total Transfer # Displays the total transfer number
Start Date Displays the start date of IVR Billing
End Date  Displays the end date of IVR Billing
View Graph Click the View Graph button to view the graphical report
Click the + icon to display the billing details pertaining to each period as shown in Figure 5. A list of entries is revealed, related to the particular IVR report.
 
IVR details window
 
Figure 5:  Each IVR billing details.
 
IVR Billing - View Graph
 

Click the View Graph button to view IVR billing report in the graphical format.

Graph version of IVR report

Figure 6: Graphical view of IVR billing report.

 IVR Billing - Details Report

Click the Details button to view graphical version of the individual entry.

Graph version of single IVR entry
 
Figure 7: Graphical version of a single IVR entry pertaining to an IVR report.
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NEXT: Transaction Search
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