Customers
In Customers screen, you can generate customer reports and also add new customers.
Table of Contents
What to do
Feature
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Description
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Active Merchant
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Select the merchant in the drop-down to view the associated merchant transaction
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Language
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Select the preferred language in the drop-down
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Select to view dashboard in full screen
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Select to minimize the menu bar
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Search
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Enter the entity to display the transaction data based on the search
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Change the color of the widget
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-
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Collapse the widget. Click again to expand the widget
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View the widget in new page
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Copy
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Copy the transaction details in clipboard. The steps to copy the transaction are:
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Excel
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Download the transaction data in excel format
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PDF
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Download the transaction data in PDF format
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Print
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Print the transaction data
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Select to display the number of transaction per page. The valid values are 5, 10, 15, 25, 50, 100.
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First
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Go to first page
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Previous
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Go to previous page
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Next
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Go to next page
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Last
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Go to last page
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Field
|
Description
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Source
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Select the source in the drop-down. The valid values are:
Note:
This section outlines the origin of the customer.
QuickBooks Online - If your account is linked to the QuickBooks online instance
Online Terminal - A client was created directly on this portal
Other - A client is created internally by an iCG admin or imported via an API
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Customers
Field
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Description
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Search
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Enter the entity to display the transaction data based on the search
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Customer Code
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Displays the customer code
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First Name
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Displays the first name
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Last Name
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Displays the last name
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Company Name
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Displays the company name
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Email Address
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Displays the email address of the customer
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Phone
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Displays the phone number of the customer
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Source
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Displays the source
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Click here for the procedure to create New transaction
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Displays the customer details. There are two tabs:
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Edit the customer details. There are two tabs:
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Delete the transaction data. The steps to delete the transaction are:
Note: All credit card data will be deleted too
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Add Customer
Click the Add Customer link. There are two tabs:
- Details
- Payment Methods
Add Customer - Details
Click the Details tab in the Add Customer screen.
Field
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Description
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Customer Code
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Enter the customer code
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First Name
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Enter the first name
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Last Name
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Enter the last name
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Company Name
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Enter the company name
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Email Address
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Enter the email address
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Billing Address 1
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Enter the billing address 1
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Billing Address 2
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Enter the billing address 2
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Billing City
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Enter the billing city name
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Billing State/Province
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Select the state/province from the drop-down
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Billing Postal Code
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Enter the billing postal code
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Phone
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Enter the phone number
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Notes
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Enter additional information, if any
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Click Save to save the added data | |
Click cancel to exit the Add Customer screen
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Add Customer - Payment Methods
Click the Payment Methods tab in the Add Customer screen.
Field
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Description
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Method
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Displays the method used for transaction
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Type |
Displays the type
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Display
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Displays the Credit Card number
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Click the Delete button to delete the data
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Click the Save button to save the data
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Click cancel to exit the View Customer screen
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Click the Add button.
Select the appropriate option from the drop-down.
The valid values are:
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Add Customer - Payment Methods - Add Bank Account
Click the Payment Methods tab, click the Add button and then select the Add Bank Account from the drop-down in the Add Customer screen.
The Add Bank Account tab (Figure 6) is displayed.
Field
|
Description
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Routing Number
|
Enter the routing number
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Account Number |
Enter the account number
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Account Type
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Select the account type from the drop-down.
The valid values are:
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Confirm Account
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Re-enter the account number Click the Delete button to delete the data
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Click the Add button to Add Bank Account
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Click cancel to exit the Add Bank Account tab
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Click the Payment Methods tab, click the Add button and then select the Add Credit Card from the drop-down in the Add Customer screen.
The Add Credit Card tab (Figure 10) is displayed.
Field
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Description
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Credit Card Number
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Enter the credit card number
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Name |
Enter the customer name
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Postal Code
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Enter the postal code
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Expiration Date |
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Address |
Enter the address
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Click the Add button to Add Credit Card
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Click cancel to exit the Add Credit Card
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View Customer - Details
Click the Details tab in the View Customer screen.
Field
|
Description
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Customer Code
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Displays the customer code
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First Name
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Displays the first name
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Last Name
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Displays the last name
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Company Name
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Displays the company name
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Email Address
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Displays the email address
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Billing Address 1
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Displays the billing address 1
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Billing Address 2
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Displays the billing address 2
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Billing City
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Displays the billing city name
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Billing State/Province
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Displays the billing state/province
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Billing Postal Code
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Displays the billing postal code
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Phone
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Displays the phone number
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Notes
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Displays additional information, if any
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Click cancel to exit the View Customer screen
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View Customer - Payment Methods
Click the Payment Methods tab in the View Customer screen.
Field
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Description
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Method
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Displays the method used for transaction
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Type |
Displays the type
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Display
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Displays the Credit Card number
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Click cancel to exit the View Customer screen
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Edit Customer - Details
Click the Details tab in the Edit Customer screen.
Field
|
Description
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Customer Code
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Edit the customer code
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First Name
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Edit the first name
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Last Name
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Edit the last name
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Company Name
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Edit the company name
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Email Address
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Edit the email address
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Billing Address 1
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Edit the billing address 1
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Billing Address 2
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Edit the billing address 2
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Billing City
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Edit the billing city name
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Billing State/Province
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Select the state/province from the drop-down
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Billing Postal Code
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Edit the billing postal code
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Phone
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Edit the phone number
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Notes
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Edit additional information, if any
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Click Save to save the edited data | |
Click cancel to exit the Edit Customer screen
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Edit Customer - Payment Methods
Click the Payment Methods tab in the Edit Customer screen.
Field
|
Description
|
Method
|
Displays the method used for transaction
|
Type |
Displays the type
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Display
|
Displays the Credit Card number
|
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Click the Delete button to delete the data
|
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Click the Save button to save the data
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Click cancel to exit the View Customer screen
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Click the Add button.
Select the appropriate option from the drop-down.
The valid values are:
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Edit Customer - Payment Methods - Add Bank Account
Click the Payment Methods tab, click the Add button and then select the Add Bank Account from the drop-down in the Edit Customer screen.
The Add Bank Account tab (Figure 14) is displayed.
Field
|
Description
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Routing Number
|
Enter the routing number
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Account Number |
Enter the account number
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Account Type
|
Select the account type from the drop-down.
The valid values are:
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Confirm Account
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Re-enter the account number Click the Delete button to delete the data
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Click the Add button to Add Bank Account
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Click cancel to exit the Add Bank Account tab
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Edit Customer - Payment Methods - Add Bank Account
Click the Payment Methods tab, click the Add button and then select the Add Credit Card from the drop-down in the Edit Customer screen.
The Add Credit Card tab (Figure 16) is displayed.
Field
|
Description
|
Credit Card Number
|
Enter the credit card number
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Name |
Enter the customer name
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Postal Code
|
Enter the postal code
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Expiration Date |
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Address |
Enter the address
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Click the Add button to Add Credit Card
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Click cancel to exit the Add Credit Card
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