Reporting section contains the transaction reports of both the Credit Card and ACH accounts. You can only generate the transaction reports by selecting the specific date in the calendar widget in the associated report pages. 

Table of Contents 

1. DAILY TOTALS
2. PENDING CHECK BATCHES
3. SETTLED CHECK BATCHES
4. DECLINED CHECKS
5. CREDIT CARD BATCHES
6. DECLINED CREDIT CARDS
7. RETURNED CHECKS
8. LATE RETURNED CHECKS
9. USER ACTIVITY LOGS
10. IVR REPORT
11. NOTIFICATION OF CHANGE
12. EXPIRING CREDIT CARD TOKENS
13. EXPORT TRANSACTION DETAIL REPORT

Feature	Description
Active Merchant	Select the merchant in the drop-down to view the associated merchant transaction
Language	Select the preferred language in the drop-down
	Select to view dashboard in full screen
	Select to minimize the menu bar
Search	Enter the entity to display the transaction data based on the search
	Change the color of the widget
-	Collapse the widget. Click again to expand the widget
	View the widget in new page
Update Report	Refresh the current report
Search	Enter the required entity to fetch the associated transaction details. The entity can be Payment Method, Payment Type, Transaction Count or Sales Volume
Copy	Copy the transaction details in clipboard. The steps to copy the transaction are: Click the copy button The Copy to clipboard dialog box pops up Press ctrl or + C to copy the table data to your system clipboard Click the dialog box or press escape to close the dialog box
Excel	Download the transaction data in excel format
PDF	Download the transaction data in PDF format
Print	Print the transaction data
	Select to display the number of transaction per page. The valid values are 5, 10, 15, 25, 50, 100.

Report 1. Daily Totals

In the Daily Totals screen, you can generate the transaction reports of both the Credit Card and ACH accounts in the specific date selected using the calendar widget. The transaction report contains data of Payment Method, Payment Type, Transaction Count and Sales Volume.

Daily Totals - Search

To select the data range:

• Click the calendar widget and select the From date of the transaction
• Click the calendar widget and select the To date of the transaction
• Click the Update Report button to refresh the transaction report

Daily Totals - Results

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Report 2: Pending Check Batches

In PENDING CHECK BATCHES screen, you can generate the ACH account transaction report. It contains information on the pending Check batches transaction. The pending Check batches transaction is captured using the Batch ID and Batch Date.

Pending Check Batches - Search

To select the data range:

• Click the calendar widget and select the From date of the transaction
• Click the calendar widget and select the To date of the transaction
• Click the Update Report button to refresh the transaction report

Pending Check Batches - Results

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Report 3: Settled Check Batches

In Settled Check Batches screen, you can generate the ACH account transaction report. It contains information on Batch ID, Batch Date, Gross Amount, Returned Amount, and Net Deposit.

Settled Check Batches - Results

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Report 4: Declined Checks

In Declined Checks screen, you can generate the ACH account transaction report. It contains information on Date, Confirmation #, Customer, Account Number, SEC, Reason, and Amount.

Declined Check Transaction - Search

To select the data range:

• Click the calendar widget and select the From date of the transaction
• Click the calendar widget and select the To date of the transaction
• Click the Update Report button to refresh the transaction report
  
  

Declined Check Transaction – Results

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Report 5: Credit Card Batches

In Credit Card Batches screen, you can generate the credit card batches transaction report. It contains information on Batch ID, Batch Date, Debit(sale), Credit(Refunds) and Net Deposit.

Credit Card Batches - Results

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Report 6: Declined Credit Cards

In Declined Credit Cards screen, you can generate the declined credit card transaction report. It contains information on Date, Confirmation #, Customer, Card Number, Card Type, Reason, and Amount.

Declined Credit Card Transaction - Search

To select the data range:

• Click the calendar widget and select the From date of the transaction
• Click the calendar widget and select the To date of the transaction
• Click the Update Report button to refresh the transaction report

Declined Credit Card Transaction – Results

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Report 7: Returned Checks

In Returned Checks screen, you can generate the returned ACH accounts transaction report. It contains information on Returned Date, Confirmation #, Customer, Card Number, Card Type, Reason, and Amount.

Returned Check Transactions - Search

Figure 11: Returned Checks Transactions - Search.

To select the data range:

• Click the calendar widget and select the From date of the transaction
• Click the calendar widget and select the To date of the transaction
• Click the Update Report button to refresh the transaction report

Returned Check Transactions - Results

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Report 8: Late Returned Checks

In Late Returned Checks screen, you can generate the late returned ACH accounts transaction report. It contains information on Returned Date, Confirmation #, Customer, Account Number, Custom 1, Return Code, and Amount.

Late Returned Check Transactions - Search

Figure 13: Late Returned Checks Transactions - Search.

To select the data range:

• Click the calendar widget and select the From date of the transaction
• Click the calendar widget and select the To date of the transaction
• Click the Update Report button to refresh the transaction report

Late Returned Check Transactions - Results

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Report 9: User Activity Logs

In Use Activity Logs screen, you can generate the user activity logs report. It contains information on Returned Date, Confirmation #, Customer, Account Number, Custom 1, Return Code, and Amount.

User Activity Logs - Search

Figure 15: User Activity Logs - Search.

To select the data range:

• Click the calendar widget and select the Start date of the transaction
• Click the calendar widget and select the End date of the transaction
• Enter the Username
• Click the Filter button to retrieve the User Activity Logs

User Activity Logs - Results

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Report 10: IVR (Interactive voice response) Report

In IVR Report screen, you can find two tabs: IVR Call Details, IVR Usage

IVR Call Details

In IVR Call Details screen, you can obtain the information on Session ID, Caller Phone #, Account #, Payment Type, Payment Done, Payment Status, Last Current Location, Amount, Call Duration, Date.

Click the IVR Call Details button. The IVR Call Details screen is displayed.

Field	Description
Select Merchant	Select the merchant in the drop-down
IVR Phone Number	Select the IVR phone number of the merchant
Payment Type	Enter the payment type
Select Date	Click the calendar widget and select the start date Click the calendar widget and select the end date
	Click the Filter button to retrieve the IVR call detail report
Session ID	Displays the session ID
Caller Phone #	Displays the caller phone number
Account #	Displays the account number
Payment Type	Displays the payment type
Payment Done	Displays the payment done details
Payment Status	Displays the payment status
Last Current Location	Displays the last current location
Amount	Displays the amount
Call Duration	Displays the call duration
Date	Displays the date

 IVR Usage

In IVR Usage screen, you can obtain the information on Session ID, Caller Phone #, Account #, Original Minutes, Billing Minutes, Billing Amount, Date.

Click the IVR Usage button. The IVR Usage screen is displayed.

Figure 18: IVR Usage.

 

Field	Description
Select Merchant	Select the merchant in the drop-down
IVR Phone Number	Select the IVR phone number of the merchant
Select Date	Click the calendar widget and select the start date Click the calendar widget and select the end date
	Click the Filter button to retrieve the IVR usage report
Session ID	Displays the session ID
Caller Phone #	Displays the caller phone number
Account #	Displays the account number
Original Minutes	Displays the original minutes of the IVR usage
Billing Minutes	Displays the billing minutes of the IVR usage
Billing Amount	Displays the billing amount
Date	Displays the date

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Report 11: Notification of Change

In Notification of Change screen, You can obtain the information on Transaction Date, First Name, Last Name, Type, Routing Number, Account Number, Amount, Settled, Confirmation, NOC, NOC Description, NOC Data.

Notification of Change - Search

To select the data range:

• Click the calendar widget and select the From date of the transaction
• Click the calendar widget and select the To date of the transaction
• Click the Update Report button to refresh the transaction report

Notification of Change - Results

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Report 12: Duplicate NOCs

In Duplicate NOCs screen, You can obtain the information on Transaction Date, Confirmation,, Routing Number, Account Number, NOC, NOC Data.

Duplicate NOCs - Search

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Result 13: Expiring Credit Cards

In Expiring Credit Cards screen, you can obtain details on Token, Name, Expiration Date, Last Four Digits, Customer ID of the expiring credit cards.

Expiring Credit Cards - Search

Expiring Credit Cards - Results

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Report 14: Export Transaction Detail Report

In Export Transaction Detail Report screen, you can select the field options in Report Data to Include section. Only the selected fields transaction data appears in the Results section.

Report Data to Include

Select the necessary fields in the Report Data to Include section. Only the transaction data based on the selected field is displayed in the Results section. The available fields are:

Site ID, Transaction Date, First Name, Last Name, Company Name, Email Address, Phone, Customer Code, Invoice Number, Status, Confirmation, Amount, Reference Number, Account/Card Number, Custom 1, Custom 2, Custom 3

After selecting the required fields, click the Search button. The Results section is displayed at the bottom of the screen. The Results section contains the transaction data based on the selected fields.

Sample Results section

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Report 15: Card Updater Service

In the Card Updater Service screen, You can obtain the information on ID, Date, Total Accounts, Total Updates, Sequence, Status, File Name.

Card Updater Service - Results

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Report 16: Customer Tokens

In Customer Tokens screen, you can obtain the information such as:

For Credit Cards transaction: Token, Name, Expiration Date, Last four Digit, Customer ID

For ACH Checks transaction: Token, Name, Account, Routing Number, Account Type, Customer ID 

Customer Tokens - Results - Credit Cards

• Click the Credit Cards button in the Customer Token - Results screen.
• Credit Card transaction data is displayed.

Customer Tokens - Results - Checks

• Click the Checks button in the Customer Token - Results screen.
• ACH transaction data is displayed.